IoT Service Monitoring for Differentiated Customer Service

Empower contact center agents with information and tools to enable immediate issue resolution and enable proactive customer service without requiring customers to initiate service requests.



Download the solution overview ›

Service Monitoring for Connected Assets Cloud

Visibility for Contact Center Agents

Visibility for Contact Center Agents

Integrate with Knowledge Base

Integrate with Knowledge Base

Connect Assets

Connect Assets

Incident Creation

Incident Creation

Pre-Built Integration

Pre-Built Integration

Auto-Resolve Issues

Auto-Resolve Issues

Ephlux can build & digitally transform your business needs with IoT solutions.

Empower your techs with insight into issues before they arrive onsite, shift to a predictive service model, and deliver exceptional service.

So if you are ready to create awesome customer experiences across all  your digital channels

fill the form below, and we’ll get in touch

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About Us

Ephlux is an agile consulting and technology services company that provides premium-quality application, integration and marketing services that help our customers, employees and partners become and remain the leaders of change. We specialize in designing and developing mobile applications, social media marketing solutions and web applications.