Connected Customer Experience using IoT 

Empower contact center agents and field technicians with Oracle Internet of Things (IoT) Service Monitoring for Connected Assets Cloud, and get information and tools to enable remote monitoring, diagnosis and immediate issue resolution.


Digital Transformation of Customer Service

Enable proactive customer service without requiring customers to initiate service requests.

Prebuilt Digital Thread for Service Automation

Complement existing support channels with Internet of Things (IoT) service channel for differentiated experience.

Service-Powered Augmented Reality Experience

Provide field service workers with information they need to resolve issues remotely or on the first visit, thus reducing truck rolls. 

No-Hassle Machine Learning and AI

Create visual patters and line-of-business, user-friendly interfaces for advanced analytics aggregation. 


Meet the experts

Meet our Ephlux experts to learn about our Oracle IoT success stories with some of the most well-known brands across various industries.
This 30 min. call will get you the knowledge and insights you need for the enterprise IoT initiatives leveraging Oracle IoT applications.

Success Stories