Oracle CX Consulting

Oracle CX Apps

Oracle Customer Experience (CX) is a complete set of best-in-class, integrated, cloud-enabled solutions that encompass the entire customer journey. Throughout the customer lifecycle, across all channels and devices, Oracle helps you break down organizational barriers so you can connect engagements, build advocacy, and grow revenue.

Oracle CX Consulting Services

Oracle CX Service

In order to thrive in today’s customer empowered environment, brands need to deliver the best customer experiences when, where and how customers want it.

Oracle CX Sales

Oracle Sales Cloud sets a new standard for CRM in sales performance and management, enterprise integration, and business flexibility.

Oracle CX Commerce

In order to thrive in today’s customer empowered environment, brands need to deliver the best customer experiences when, where and how customers want it.

Oracle CX Marketing

Oracle Marketing Cloud—featuring the Oracle Eloqua Marketing Cloud Service—powers the success of award-winning marketing teams worldwide.

Complete

Oracle's comprehensive solution suite for marketing, e-commerce, sales, service, and social media helps you deliver superior customer experiences that foster advocacy and revenue growth.

Connected

However and wherever your customers interact with your business, Oracle connects those interactions with your brand – supporting all customer-centric functions – to improve the customer experience.

Data Driven

Predictive analytics, social media knowledge and real-time recommendations can give you collective insights that help you lower costs, grow revenue, and sustain brand value.

Modern

Modernize your business with native mobile, social, and analytic technologies. Best-in-class, integrated, applications help you beat the competition.

Industry Tailored

Your industry faces unique challenges. Customer Experience Industry Solutions are tailor-made to address your company's needs.

Experience

Deliver consistent, personalized customer experiences with Oracle's complete, integrated cloud solutions that connect every customer engagement with your brand.

Meet the experts

Meet Ephlux experts to learn about our Oracle CX success stories with some of the most well-known brands across various industries.
This 30 min. call will get you the knowledge and insights you need for the CX initiatives leveraging Oracle CX applications.

Success Stories

Mizuno trusts Ephlux for their JD Edwards EDI Integration with SPS Commerce

Mizuno USA relies on Ephlux to integrate their JD Edwards ERP’s supply-chain and EDI processes with their top trading partners in the US. Mizuno is one of the world’s leading sports goods manufacturers with a massive global presence and headquarters in Japan. Ephlux helps Mizuno deliver EDI integration of their JD Edwards ERP with SPS

May 10, 2021 Read more
Tupperware – Global Integration of CRM with JD Edwards using BSSVs for Order 2 Cash

Tupperware – an industry leader – relies on Ephlux for global integrations of its complex ‘Order 2 Cash’ Sales processes between their CRM applications and JD Edwards including Shipment Updates, Order Status, Stock Updates, RMA, BOM, Distributor Network Account Reconciliations and more. Ephlux helped them deliver these complex requirements, leveraging our strong experience and success

April 30, 2020 Read more
Datacore, pioneer in software-defined storage, selected Ephlux for Oracle Service Cloud Support Portal

Ephlux was selected by Datacore – the pioneer in the development of SAN virtualization technology – to implement the customer support portal and community platform using Oracle Service Cloud. DataCore Software delivers the industry’s most flexible, intelligent, and powerful software-defined storage solutions for block, file and object storage, helping more than 10,000 customers worldwide

April 29, 2020 Read more
Ephlux implements Oracle Service Cloud and customized mobile experience for Goodwill Southern California

Ephlux implemented Oracle Service Cloud and customized mobile experience to facilitate Goodwill Southern California to take better care of their employees’ needs and also to manage the facilities and logistics operations in a streamlined fashion. Goodwill Southern California operates over 80 stores, 46 attended donation centers, three campuses, five Career Resource Centers and

April 28, 2020 Read more

Oracle CX Apps