Oracle Customer Experience (CX) is a complete set of best-in-class, integrated, cloud-enabled solutions that encompass the entire customer journey. Throughout the customer lifecycle, across all channels and devices, Oracle helps you break down organizational barriers so you can connect engagements, build advocacy, and grow revenue.
Oracle CX Apps
Why Oracle CX?
Mizuno USA relies on Ephlux to integrate their JD Edwards ERP’s supply-chain and EDI processes with their top trading partners in the US. Mizuno is one of the world’s leading sports goods manufacturers with a massive global presence and headquarters in Japan. Ephlux helps Mizuno deliver EDI integration of their JD Edwards ERP with SPSMay 10, 2021
Tupperware – an industry leader – relies on Ephlux for global integrations of its complex ‘Order 2 Cash’ Sales processes between their CRM applications and JD Edwards including Shipment Updates, Order Status, Stock Updates, RMA, BOM, Distributor Network Account Reconciliations and more. Ephlux helped them deliver these complex requirements, leveraging our strong experience and successApril 30, 2020
Datacore, pioneer in software-defined storage, selected Ephlux for Oracle Service Cloud Support Portal
Ephlux was selected by Datacore – the pioneer in the development of SAN virtualization technology – to implement the customer support portal and community platform using Oracle Service Cloud. DataCore Software delivers the industry’s most flexible, intelligent, and powerful software-defined storage solutions for block, file and object storage, helping more than 10,000 customers worldwideApril 29, 2020
Ephlux implements Oracle Service Cloud and customized mobile experience for Goodwill Southern California
Ephlux implemented Oracle Service Cloud and customized mobile experience to facilitate Goodwill Southern California to take better care of their employees’ needs and also to manage the facilities and logistics operations in a streamlined fashion. Goodwill Southern California operates over 80 stores, 46 attended donation centers, three campuses, five Career Resource Centers andApril 28, 2020