Oracle Customer Experience (CX) is a complete set of best-in-class, integrated, cloud-enabled solutions that encompass the entire customer journey. Throughout the customer lifecycle, across all channels and devices, Oracle helps you break down organizational barriers so you can connect engagements, build advocacy, and grow revenue.

Oracle CX Apps

Oracle CX Service

In order to thrive in today’s customer empowered environment, brands need to deliver the best customer experiences when, where and how customers want it.

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Oracle CX Sales

Oracle Sales Cloud sets a new standard for CRM in sales performance and management, enterprise integration, and business flexibility.

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Oracle CX Commerce

In order to thrive in today’s customer empowered environment, brands need to deliver the best customer experiences when, where and how customers want it.

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Oracle CX Marketing

Oracle Marketing Cloud—featuring the Oracle Eloqua Marketing Cloud Service—powers the success of award-winning marketing teams worldwide.

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Why Oracle CX?

Complete

Oracle's comprehensive solution suite for marketing, e-commerce, sales, service, and social media helps you deliver superior customer experiences that foster advocacy and revenue growth.

Connected

However and wherever your customers interact with your business, Oracle connects those interactions with your brand – supporting all customer-centric functions – to improve the customer experience.

Data Driven

Predictive analytics, social media knowledge and real-time recommendations can give you collective insights that help you lower costs, grow revenue, and sustain brand value.

Modern

Modernize your business with native mobile, social, and analytic technologies. Best-in-class, integrated, applications help you beat the competition.

Industry Tailored

Your industry faces unique challenges. Customer Experience Industry Solutions are tailor-made to address your company's needs.

Experience

Deliver consistent, personalized customer experiences with Oracle's complete, integrated cloud solutions that connect every customer engagement with your brand.

Success Stories