Oracle CX Apps

Oracle Customer Experience (CX) is a complete set of best-in-class, integrated, cloud-enabled solutions that encompass the entire customer journey. Throughout the customer lifecycle, across all channels and devices, Oracle helps you break down organizational barriers so you can connect engagements, build advocacy, and grow revenue.

Oracle CX Consulting Services

Oracle CX Service

In order to thrive in today’s customer empowered environment, brands need to deliver the best customer experiences when, where and how customers want it.

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Oracle CX Sales

Oracle Sales Cloud sets a new standard for CRM in sales performance and management, enterprise integration, and business flexibility.

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Oracle CX Commerce

In order to thrive in today’s customer empowered environment, brands need to deliver the best customer experiences when, where and how customers want it.

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Oracle CX Marketing

Oracle Marketing Cloud—featuring the Oracle Eloqua Marketing Cloud Service—powers the success of award-winning marketing teams worldwide.

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Why Oracle CX?

Complete

Oracle's comprehensive solution suite for marketing, e-commerce, sales, service, and social media helps you deliver superior customer experiences that foster advocacy and revenue growth.

Connected

However and wherever your customers interact with your business, Oracle connects those interactions with your brand – supporting all customer-centric functions – to improve the customer experience.

Data Driven

Predictive analytics, social media knowledge and real-time recommendations can give you collective insights that help you lower costs, grow revenue, and sustain brand value.

Modern

Modernize your business with native mobile, social, and analytic technologies. Best-in-class, integrated, applications help you beat the competition.

Industry Tailored

Your industry faces unique challenges. Customer Experience Industry Solutions are tailor-made to address your company's needs.

Experience

Deliver consistent, personalized customer experiences with Oracle's complete, integrated cloud solutions that connect every customer engagement with your brand.

Meet the experts

Meet Ephlux experts to learn about our Oracle CX success stories with some of the most well-known brands across various industries.
This 30 min. call will get you the knowledge and insights you need for the CX initiatives leveraging Oracle CX applications.

Syed Mazhar
CX / IoT Consulting Leader
Jimmy Kloberdanz
VP, Sales

Success Stories

  • Mizuno embraces Ephlux Swift starting with EDI Mobility for JD Edwards

    Mizuno embraces Swift for enterprise mobility starting with Sales Orders and EDI Mobility with their JD Edwards and SPS Commerce.  Mizuno is one of the world’s leading sports goods manufacturers with a massive global presence and headquarters in Japan. https://www.youtube.com/watch?v=mNb9WasMlCk Mizuno, leading sports good manufacturer, embraced Swift Mizuno has embraced the power and simplicity of Swift

    September 30, 2021
  • Mizuno trusts Ephlux for their JD Edwards EDI Integration with SPS Commerce

    Mizuno USA relies on Ephlux to integrate their JD Edwards ERP’s supply-chain and EDI processes with their top trading partners in the US.  Mizuno is one of the world’s leading sports goods manufacturers with a massive global presence and headquarters in Japan. Ephlux helps Mizuno deliver EDI integration of their JD Edwards ERP with SPS

    May 10, 2021
  • Tupperware – Global Integration of CRM with JD Edwards using BSSVs for Order 2 Cash

    Tupperware – an industry leader – relies on Ephlux for global integrations of its complex ‘Order 2 Cash’ Sales processes between their CRM applications and JD Edwards including Shipment Updates, Order Status, Stock Updates, RMA, BOM, Distributor Network Account Reconciliations and more. Ephlux helped them deliver these complex requirements, leveraging our strong experience and success

    April 30, 2020
  • Datacore, pioneer in software-defined storage, selected Ephlux for Oracle Service Cloud Support Portal

      Ephlux was selected by Datacore – the pioneer in the development of SAN virtualization technology – to implement the customer support portal and community platform using Oracle Service Cloud. DataCore Software delivers the industry’s most flexible, intelligent, and powerful software-defined storage solutions for block, file and object storage, helping more than 10,000 customers worldwide

    April 29, 2020