Predict. Intervene.
Collaborate. Integrate.
Predict customer experience score, proactively intervene
to improve the experience, collaborate with the customer
and across your teams and integrate the experience
with your business processes.
Making Oracle IoT apps
co-exist with your MS Azure
Combine the power of Oracle IoT apps with Microsoft Azure IoT Hub,
Data Lake and Machine Learning in an integrated architecture.
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Customer Experience Consulting

Oracle CX Consulting

Oracle Customer Experience (CX) is a complete set of best-in-class, integrated, cloud-enabled solutions that encompass the entire customer journey.

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MS Dynamics 365 Consulting

Microsoft Dynamics 365 is a set of intelligent business applications that helps you run your entire business and deliver greater results through predictive, AI-driven insights.

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Connected Customer Experience

Remote Customer Experience

As more of your customers are now remote, we help you map your remote customer journey and fills the gaps with just the right amount of technology.

Digital Field Services

Digital Field Service if done right can be one of your biggest competitive advantages. What better opportunity to upsell to your customers if you WOW with them a proactive field service.

AI Driven Customer Insights

AI is helping understand your customer so much better. We help you use customer data to predict their experience and identify the most appropriate invention to win them over.

IoT Driven Customer Journeys

By embedding IoT into your customer journey to gather real-time insights can help you be so much more predictive and proactive with your customer experience.

Proactive Service Interventions

Customers love to be pleasantly surprised. We help you connect your contact center, CRM and digital field service to ensure you stay one step ahead of the game through proactive service interventions. 

Customer-Centric E-Commerce

Making your e-commerce customer-centric is no longer a nice-to-have. With most customers transacting with you online, you have to make the e-commerce channel the key focus of your investment.

Meet the experts

Meet Ephlux experts to learn about our CX success stories with some of the most well-known brands across various industries. This 30 min. call will get you the knowledge and insights you need for your CX initiatives.

here's what success looks like