Swift Support

Swift provides you a best-in-class, cross-channel support across Chat, E-mail and Teleconference tools. 

 

We provide the following Tiered Support Model:

 

  • Level 1 – Functional Support (Swift App Support)
  • Level 2 – System Support (DevOps, Deployments)
  • Level 3 – Platform Support (Swift Platform Support)

We support you how and where you want it

Create a Support Ticket

Click on the button below to go to Swift Support Portal to create a support ticket. We are ready to help you and will get back to you on your email based on the priority and the nature of the issue.

Join Swift Innovation Hub

Join Swift Innovation Hub – a place where JDE Experts innovate and solve their most urgent and impactful business problems. 

Be part of the community of leading innovators who gather, share ideas, support one another, make use of the latest tools in the JD Edwards eco-system to set the tone for innovation for the broader JD Edwards community. Earn exclusive rewards, accolades and worldwide recognition!

Grab Swift Documentation

Get started with Swift Documentation and learn how to design highly functional and user-friendly mobile, tablet and web apps automatically integrated with JD Edwards modules, orchestrations, 3rd party apps and even custom databases without writing a single line of code.

Join Swift Online Training

Join us for the Online Training and learn to design, build, deploy and launch mobile and web apps in a matter of minutes, and how they are automatically integrated with JDE applications, orchestrations and databases without the need to write a single line of code.

Get Swift Certification

Swift Certified Consultants are responsible for designing, developing, launching, extending and managing Swift applications. Join some of the most innovative and reputed JDE professionals in the industry by getting your Swift functional or admin certifications.

Get Swift Chat Support

Use Chat icon on the right bottom of this page to start a Swift Support chat session. We will create a support ticket on your behalf and will get back to you with a resolution.

Get Started with Swift

Sign up for Swift Start and get a fully functional Swift instance, pre-integrated with a JD Edwards demo instance. You can explore the pre-built apps available on Swift App Store, customize them or create your own from scratch and share them with your peers.

Get Swift Certification

Swift Certified Consultants are responsible for designing, developing, launching, extending and managing Swift applications. Join some of the most innovative and reputed JDE professionals in the industry by getting your Swift functional or admin certifications.

Grab Swift Documentation

Get started with Swift Documentation and learn how to design highly functional and user-friendly mobile, tablet and web apps automatically integrated with JD Edwards modules, orchestrations, 3rd party apps and even custom databases without writing a single line of code.