Ephlux helps Tupperware’s Global CRM Integration go live with 50,000 users during COVID 19

Check out how Ephlux helped with the project and how we took 50,000 users LIVE with it all during COVID 19.

Tupperware – an industry leader – relied on Ephlux for global integrations of its complex ‘Order 2 Cash’ Sales processes between their CRM applications and JD Edwards including Shipment Updates, Order Status, Stock Updates, RMA, BOM, Distributor Network Account Reconciliations, and more.

problem

Tupperware, as part of their global integration program, was working on Order 2 Cash project to provide integrated solutions between their front end global CRM applications esp. Jenkon used by their millions of affiliates and their JD Edwards O2C processes.

Tupperware was in search of a world-class partner with strong expertise on JD Edwards integration technologies including Business Services (BSSVs) and latest digital transformation toolsets including AIS and JDE Orchestrator.

They needed a partner who could not just provide quick-wins with their immediate integration needs, but can be a long-term strategic partner for their global integration roadmap across different countries and geographical markets.

solution

Ephlux brought to the table its strong expertise and experience with complex Order 2 Cash integrations ranging from complex Sales Order Entry, Configure-Price-Quote, Order Processing, Inventory Synchronization and Order Tracking.

Ephlux put together a specialized team of JD Edwards integration specialists to align, plan and execute with Tupperware’s Global project team. The functional specs of the common needs across different geographies were initially analyzed to extract the common integration scenarios.

Once that was done, the team then focused on the design and development for one of the initial markets to complete the development and testing of the integration scenarios. The plan is to replicate the success from the first market across multiple countries including the ones in Europe, Asia Pacific, Latin America and more.