The Role of UX and No-Code + AI in B2B Supplier Onboarding

In this podcast, we explore why User Experience (UX) is now a critical factor in B2B supplier onboarding. While traditional ERP systems (like SAP) are effective for transactional data, their complex interfaces can create “friction” when managing master data for suppliers, customers, and banks.

Key Concepts Covered:

• The UX Gap: Legacy ERP systems were designed for backend processing, but their “clunky” interfaces often hinder digital transformation and data accuracy.
• Consumerization of B2B: There is a growing demand for enterprise software to provide the same intuitive “user journey” found in modern consumer applications.
• No-Code Agility: No-code platforms allow organizations to build modern user interfaces and flexible business rules on top of core systems like SAP S/4HANA.

By decoupling the user interface from the backend, companies can improve the onboarding experience and speed up business processes without compromising the core system’s governance and security.