Delight your Customers with Service Cloud
Companies that aim for exceptional customer service seek out and embrace the tools and technology that integrate through open standards with their existing systems and which can easily adapt to rapidly-changing business requirements.
Guided Knowledge
Create guided flows for navigating users to the right answers across multiple content sources
Customer Engagement
However and wherever your customers interact with your business, Oracle connects those interactions with your brand – supporting all customer-centric functions – to improve the customer experience.
Social Contact Center
Predictive analytics, social media knowledge and real-time recommendations can give you collective insights that help you lower costs, grow revenue, and sustain brand value.
Virtual Assistant
Modernize your business with native mobile, social, and analytic technologies. Best-in-class, integrated, applications help you beat the competition.
Team Collaboration
Your industry faces unique challenges. Customer Experience Industry Solutions are tailor-made to address your company's needs.
Capacity Management
Deliver consistent, personalized customer experiences with Oracle's complete, integrated cloud solutions that connect every customer engagement with your brand.
The world of business is changing fast. Technology is exploding, mobile devices are everywhere, new communication channels are emerging, and social media is mainstream. All of this is combining to forever change the way your customers interact with your business. At the same time, customer expectations are rising dramatically. Customers want answers fast – no matter where they are or what device they are using – and they never want to repeat their story
Features
Success Stories
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Plano Synergy – US outdoor sports good manufacturer adopted Swift
Plano Synergy – the iconic US outdoors sports good brand – has embraced Swift for enterprise mobile apps integrated with their JD Edwards starting with PO Approvals. https://www.youtube.com/watch?v=D76dXtlBqBk PO Approval for Plano Synergy Plano Synergy – the iconic US sports good manufacturer – has embraced the power and simplicity of Swift platform to launch mobile
December 5, 2021 -
Anadolu Pet Turkey’s top pet supplies company embraced Swift
Turkey’s top pet supplies company chose Swift for B2B sales app for sales force across Turkey https://www.youtube.com/watch?v=QN8cNO1fPCo B2B Sales Order app for Turkish pet supplies company Swift will provide Anadolu sales force, mobile Sales Order app to serve more than 3,000 Pet Shops, Veterinary Clinics and e-commerce channels in 73 provinces across Turkey. Highlights –
November 19, 2021 -
Mizuno embraces Ephlux Swift starting with EDI Mobility for JD Edwards
Mizuno embraces Swift for enterprise mobility starting with Sales Orders and EDI Mobility with their JD Edwards and SPS Commerce. Mizuno is one of the world’s leading sports goods manufacturers with a massive global presence and headquarters in Japan. https://www.youtube.com/watch?v=mNb9WasMlCk Mizuno, leading sports good manufacturer, embraced Swift Mizuno has embraced the power and simplicity of Swift
September 30, 2021 -
Mizuno trusts Ephlux for their JD Edwards EDI Integration with SPS Commerce
Mizuno USA relies on Ephlux to integrate their JD Edwards ERP’s supply-chain and EDI processes with their top trading partners in the US. Mizuno is one of the world’s leading sports goods manufacturers with a massive global presence and headquarters in Japan. Ephlux helps Mizuno deliver EDI integration of their JD Edwards ERP with SPS
May 10, 2021
