- June 23, 2008
- Posted by: admin
- Category: Blog
I came across the following question from Glen Guy – a professional on my LinkedIn network:
With the reshaping of IT departments in the next 5 yrs, moving from a monolithic department to a smaller team of managers, analysts, and planners, what will IT leaders need to do to ensure collaboration between internal staff and outside vendor teams?
My take on it is as follows…
One thing that you MUST NOT do is to think of internal staff and vendor team as two separate teams.
You can’t place too many barriers to cross between your REAL business needs and the solutions IT will ultimately produce. You already may have the 1st barrier between the Business and your inhouse IT team… which itself should be eliminated (as most of have suggested) and the 2nd barrier which you should most definitely avoid placing is of treating your vendor and inhouse IT as separate teams.
Transparency is the name of the game… Get your vendor into all your Business/IT workshops… Encourage them to be equally concerned about understanding business needs and take the ownership, take the initiative and enjoy the RESULTS.
The rules of the game are changing fast! Business and IT workspaces are now more of ‘global collaborative skills network’. How you place and position your organization or yourself individually in this amazing network is how you would be valued… not by whether you’re a permanent inhouse IT team or an outsourced vendor.
How holistic is the view you can take of the business needs and how competent and agile you’re in responding to them in quick iterations is what will determine the relationships and their results whether between ‘Business/IT’, ‘IT/vendor’ or ‘Business/Vendor’ collaborations.