Swift Customer Self-Service Agent (Sales)
For SAP

An intelligent AI partner that provides your customers with instant, 24/7 access to sales information, automating routine inquiries and facilitating effortless order placement and status tracking.

Customer Empowerment In Real-Time

Swift Customer Self-Service Agent (Sales) transforms your customer experience from reactive phone calls to proactive self-service, enabling real-time order visibility, pricing and inventory checks, and faster fulfillment cycles.

Conversational Status Inquiry

Simply ask for sales information in plain English (e.g., “What is the status of PO 5000?” or “What is the current price and inventory level for item 710 in the Dallas warehouse?”).

Real-Time Data Access (24/7)

The agent interprets the customer’s intent, securely retrieves real-time data from SAP (including pricing, credit status, and shipping information), and instantly answers inquiries or guides the customer through the sales order entry process.

Automated Order Fulfillments

Your AI-driven self-service workflows are ready to deploy, connecting seamlessly with SAP Sales Order Management to reduce administrative costs and provide immediate, accurate answers to your most frequent customer questions.

Learn and Customize with Videos

Access tutorials to master Swift Agent. Customize your Al persona with step-by-step guidance.

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