Big data arrives much more rapidly, often as real-time or streaming data, and needs to be used more rapidly: Real-time data only adds value if turned into real-time insight. A basic truism that needs to be kept closer is that merely having more data does not mean delivering more customer value.

It was just last week that I wrote about the gravity with which the Banks or Financial Institutions need to go digital. Well, here I am again to touch-base, along with the Oracle OpenWorld that’s targeting customer experience in various industries. Banks, above all other industries, need to break out of their shell that marks them as slow-moving and complacent.

Why Dubai Metro RTA?
The metro has a full operating capacity of providing inter city transport to 1.2 million commuters daily. As of April 2014, the metro has a 35% utilization rate and with the days passing by; the infrastructure is expanding, foreigners’ proportion of population is increasing, and more people are preferring Dubai Metro as their primary means of transport.

People have started working day-in and day-out – work hours are going crazy, but people are still happy. This is the magic of big data and mobile solutions that make an important part of today’s comprehensive business strategy. Enterprises are on-the-go with mobile applications that help maintain a profitable and meaningful customer relationship.

The prevalence of “mall-culture” within the UAE has brought with itself a number of opportunities, whereby the management of one shopping mall can adopt a number of strategies to differentiate itself from the rest.

One of the giants in the genres of software applications on the market today are the Customer Relationship Management (CRM) apps. Make the CRM cloud-based, and you’ve got yourself a hero. This deployment model is becoming a favorite all the more because the upfront investment is considerably lesser than the conventional on-premise software installations.

After all, businesses are all about the customers. Sounds like a conclusion, but that’s pretty much the complete picture nowadays. Building strong, lasting relationships with customers benefits organizations more than anything else now. Customer Relationship Management (CRM) software solutions allow management of these relationships with customers, using a combination of people, processes and technology.

An intimidating initiative that an organization takes up to gain that competitive edge over others is its eCommerce Project. Connecting and integrating an eCommerce system with a JD Edwards implementation is a challenging task in itself – a challenge that bears sweet results, of course!