- March 24, 2010
- Posted by: admin
- Categories: Agile Project Management, Blog, Enterprise Agility, Outsourcing & Agility, Outsourcing Advice
Can your outsourcing vendor really add value and bring insights and agility in to your business?… OR are you dead sure that they just need to be a sweat-shop enslaved in a tight contract and trained to follow the commands and deliver accordingly?
My take on this: Just like some employees end up becoming strategic assets to the company and ultimately lead its strategy while others are more than happy to work within their defined JDs. Same is the case with outsourcing vendors. Some can really become your strategic partners while most will remain a shop where you can offload your mundane workload.
We’ve set up a LinkedIn group to follow up on this and similar discussions. Agile Outsourcing Group: http://www.linkedin.com/groups?gid=1659127
Thanks for the responses so far. I would agree with most of you that outsourcing should be measured by the results i.e. good or bad. But also please elaborate on your perception about the role and scope of outsourcing. Can it be only (or mostly) used for well-defined run-of-the-mill processes OR can you also depend on the outsourcing provider to provide insights based on their experience within a particular industry vertical or an exceptional expertise in a horizontal functional process.
When I am referring to ‘agile’ I am NOT just referring to the agile software development methodology and agile manifesto – but a more encompassing concept of whether the provider is flexible, business-savvy and responsive to the ongoing market trends and whether such qualities can be utilized for the customer’s benefit.