Swift customer self-service Agent (sales)
For JD Edwards

An intelligent AI partner that provides your customers with instant, 24/7 access to sales information, automating routine inquiries and facilitating effortless order placement and status tracking.

Customer Empowerment at your disposal

Swift Customer Self-Service Agent (Sales) transforms your customer experience from reactive phone calls to proactive self-service, enabling real-time order visibility, pricing and inventory checks, and faster fulfillment cycles.

Talk It Out

Simply ask for sales information in plain English (e.g., “What is the status of PO 5000?” or “What is the current price and inventory level for item 710 in the Dallas warehouse?”).

Smart Collaboration

The agent interprets the customer’s intent, securely retrieves real-time data from JD Edwards (including pricing, credit status, and shipping information), and instantly answers inquiries or guides the customer through the sales order entry process.

Deploy Instantly

Your AI-driven self-service workflows are ready to deploy, connecting seamlessly with JD Edwards Sales Order Management to reduce administrative costs and provide immediate, accurate answers to your most frequent customer questions.

Overview

Swift Supply Chain Agent for JD Edwards transforms complex supply chain operations into clear, guided actions
enabling real-time visibility, intelligent recommendations, and effortless execution within your ERP.

Talk It Out

Simply describe your request in plain English (e.g., “Check stock for item 210 across all warehouses” or “Analyze supplier reliability for Capital System”).

Smart Collaboration

The agent interprets your intent, analyzes real-time supply and demand data, evaluates procurement or transfer needs, and recommends the best actions based on trends and supplier performance.

Deploy Instantly

Your AI-driven workflows are ready to deploy, connecting seamlessly with JD Edwards to automate decisions, monitor inventory, and optimize purchasing in real time.

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