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Ephlux
  • Company
    • Overview
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    • Contact Us
  • No Code + AI Platform
    • Swift Designer
      • No Code AI Designer
      • No Code + AI for Multi Cloud
      • No Code + AI for JD Edwards
      • No Code + AI for SAP S/4HANA
      • No Code + AI for Oracle Fusion
      • No Code + AI for NetSuite
      • Swift for Amazon Business
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      • Get Trained
      • Get Certified
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      • SAP S/4HANA & MS Dynamics
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      • Oracle Fusion & JD Edwards
      • ServiceNow & SAP S/4HANA
      • ServiceNow & JD Edwards
      • Customer Self Service
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      • Warehouse Management
      • Swift Supplier Onboarding Portal
      • Supplier Self Service
    • Employee Experience
      • Employee Self Service
    • Customer Experience
      • No Code for Oracle Fusion CX
      • Oracle Fusion Service
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      • Oracle Fusion Commerce
      • Oracle Fusion Marketing
    • Internet of Things
      • No Code for Oracle IoT
      • Asset Monitoring
      • Production Monitoring
      • Fleet Monitoring
      • Service Monitoring
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      • Connected Construction
      • Connected Mining
      • Connected Oil & Gas
      • Connected Port
      • Connected Healthcare
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      • Pre-built apps for JD Edwards
      • JD Edwards Mobility
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      • No Code + AI for SAP S/4HANA
      • Pre-built apps for SAP S/4HANA
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HomeEphlux Insights2015May

2015 May

  • Telcos need to “Service” connections for tremendous CX

    • May 29, 2015
    • Posted by: admin
    • Category: Blog
    No Comments

    customer-service-team.jpg.800x600_q96
    The other day James was complaining about poor connectivity to his friends, and his friends seemed to experience the same problem. But what was remarkable about the whole discussion was that everyone facing the connectivity issue was more apprehensive about the call they made to the company to complain.

    read more
  • FMCG companies to move fast in the CX lane to stay #1

    • May 25, 2015
    • Posted by: admin
    • Category: Blog
    No Comments

    FMCG
    The retail sector is at the top of the ladder of Customer Experience, but is that really good news? Because we’ve always heard that the only way after the top is going down. I’d say – let’s stop believing the old-school, and instead of going down with those words, let’s add another rung to our ladder, and step up!

    read more
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