Delight Your Customers with Service Cloud

80% of your future profits come from your existing customers and 86% of them stop doing business with a company after one bad experience. Consumer Electronics and Home Appliances industry is no different.

To provide a wholesome customer service experience you need a cross-channel service center that connects with your customer at all touchpoints across their journey throughout the customer experience lifecycle.

Download the solution overview ›

Oracle Service Cloud

Guided Knowledge

Guided Knowledge

Customer Engagement

Customer Engagement

Social Contact Center

Social Contact Center

Virtual Assistant

Virtual Assistant

Team Collaboration

Team Collaboration

Capacity Management

Capacity Management

Ephlux Creating Great Service Experiences

The world of business is changing fast. Technology is exploding, mobile devices are everywhere, new communication channels are emerging, and social media is mainstream. All of this is combining to forever change the way your customers interact with your business. At the same time, customer expectations are rising dramatically. Customers want answers fast – no matter where they are or what device they are using – and they never want to repeat their story

So if you are ready to create awesome customer experiences across all  your digital channels

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About Us

Ephlux is an agile consulting and technology services company that provides premium-quality application, integration and marketing services that help our customers, employees and partners become and remain the leaders of change. We specialize in designing and developing mobile applications, social media marketing solutions and web applications.