Improved Customer Experience for Retail/Consumer Goods
Oracle CX Cloud’s industry solution for Consumer Goods-Retail Execution makes it easy for Field Sales Reps to interact with Oracle CX Cloud by providing fast access to critical information and the ability to capture insights that can move a deal. Companies with sales teams using smartphones benefit from faster user adoption and improved productivity.
- Fast and Easy
- Retail Execution
- Insight Driven
- Modern Service
- Adapt Quickly
Oracle Customer Experience for Retail/Consumer Goods
Align with Marketing
Ephlux help you to Improve Retail Execution Management
Power your future with breakthrough planning and execution, Make the best decisions for your customers and product with insight-driven planning. Propel optimal execution for your brand, account, and retail teams.
Empower EmployeesJob Position
Make every agent a customer hero
Plan TerritoriesJob Position
Map individual coverage to overall company objectives
Enhance ProfitabilityJob Position
Empower fact based decision making with predictive analysis
Engage ConsumersJob Position
Deliver consistently outstanding service on every channel
Plan with InsightJob Position
Power planning with retail demand signal insights
Shopper CollaborationJob Position
Collaboratively plan in-market offers to drive traffic to customer stores
Modern, Secure and Compliant
Why Customer ‘Satisfaction’ is No Longer Good Enough
Key factors for consideration are post purchase complexity & frequency of use. i.e. a smartphone or laptop will be used more frequently & require more extensive support than an item of clothing. This complexity obviously expands the potential for service dissatisfaction and demands more immediate and intelligent support.
In the Spotlight…
So if you are ready to create awesome customer experiences across all your digital channels
fill the form below, and we’ll get in touch
Ephlux is an agile consulting and technology services company that provides premium-quality application, integration and marketing services that help our customers, employees and partners become and remain the leaders of change. We specialize in designing and developing mobile applications, social media marketing solutions and web applications.