What I find unique working with Ephlux is the intense focus, concern and care they put in understanding the intricacies of our business; sometimes their consultants tend to explore more about our business than we ourselves do!
Ephlux is a global ‘enterprise service provider’ with a strategic blend of premium-quality and agile application, integration and marketing services. With our market-centric, agile service philosophy, we provide services and solutions which dramatically increase business performance on both short and long-term time scales.
Vision "To be the leading enabler of ‘enterprise agility’ in industries and geographies around the world."
Mission "To provide premium-quality and agile management, technology and marketing services that help our customers, employees and partners become and remain the leaders of change."
As a privately-held company, Ephlux has its offices and allied presence in United States, United Kingdom, Canada, India and Pakistan. Ephlux boasts a strong alliance-network with premium consulting companies, system integrators, value-added-resellers and enterprise software manufacturers within the US, UK and the Middle East.
Together with its partners, Ephlux provides a service portfolio which includes Application Services, Enterprise Integration Services, Agile Outsourcing Services, Management Consulting, Integrated Marketing Services, and Web Design & Development Services to its customers in North America, Europe, Middle East and Far East.
In addition to the services, Ephlux has developed specialized products and solutions in collaboration with its partners in areas of Finance, Healthcare, Manufacturing, Travel, Telecom and Ecommerce.
Our Values
Ephlux is a diverse group of individuals and teams across 3 continents that thrive on the shared values of leadership, integrity, agility and quality.
These values have over the time shaped our organizational strategies, structure, culture and systems to create an unprecedented value for our customers, employees, partners and investors in a cordial win-win relationship.
Leadership
We like to take full responsibility for what we do. In our business, there is no room for the ‘blame game’, and solutions have to be delivered at the speed of thought. Therefore, it is imperative that the solution provider at the driver’s seat takes full ownership of every legitimate detail, from conceptualization to delivery.
Integrity
We never compromise on our core principles and values. Professional relationships and business volume are direct derivatives of an organization’s core values and culture, and not its prime priority. To us, the ‘means’ are as important as the ‘ends’ they serve.
Agility
Perhaps the prime characteristic of Ephlux, agility implies adapting to change, prior to its realization. Rigidity is a sign of old age, implies mortality and a stereotypic ’crash and burn’ at the end. As an agile enterprise, we started off with responding to change. Now we’re predicting it; ultimately, our agile approach shall enable us to ‘be the change’ itself.
Quality
Perhaps the most ‘overstated’ and ‘underachieved’ attribute of the software industry, quality is something that we don’t make claims on. When Ephlux is in charge, quality is all that we deliver. Our quality scope spans customer interactions, business conceptualization, business analysis, solution architectures up to the final delivery, change management and support of any product or solution we deliver.
Ephlux Advantage
We are End-Customer Oriented
For us the Customer is NOT always Right! Rather, the End-Customer’s service experience, and feedback matters most. We hate the defeatist attitude of hiding behind our customer’s mistakes.
We spend relentless energy and time in understanding our customer’s business objectives; however we spend equal or more time and effort in comprehending the needs of our customer’s end-client (both internal and external), thereby providing a leadership attitude towards our customers, paving the way to mutual success.
We Re-Imagine Possibilities
We perform strong business analysis both upfront and on an ongoing basis where we challenge all assumptions and unleash the new possibilities.
Our innovative strategy of understanding the evident business needs and deciphering the hidden ones helps us excel in producing IT road-maps and architectures to facilitate our customers on both short-term and long-term time scales.
We Thrive on Change
We love changing environments. We thrive on the idea of creating a series of lethal competitive advantages, one after the other for ourselves and our customers, in this exciting era of changing business climate.
We Provide Strong Project Management
At Ephlux we never under-value the need for a strong and proactive project management. We consider Project Management as the most likely point of project failure and ensure that our Project Managers are equipped with a strong leadership mindset and the project management systems and practices required for a successful project!
We believe in vocal project management; in identifying issues before they become disasters and mitigating them with quick, timely responses. We never buy the notion of putting the blame on a technology, business need or development methodology. We expect and ensure that our project management provides a meaningful alignment of all these three aspects in order to meet the end business objectives.
We seek Customer Delight!
We love to see our customers succeed. We take the grief of a dissatisfied customer very personally - we simply don’t tolerate seeing our customers fail.
In case a customer feels dissatisfied for some reason, we bash all our escalation levels and make it our top-most priority to alleviate the issues faced by the customer. We thoroughly enjoy that very moment where the customer appreciates and respects our efforts with a smile; that is what drives us, to be at our very best each day.
We’re into WOW Projects!
In all our projects both internal and external, we keep pressing hard to create that WOW factor. No project for us is of less importance as long as it’s creating that WOW factor for our customers, our partners and our organization.
We hate Pyramids! We love Playgrounds!
We believe Organizations today cannot live in Pyramids – Pyramids are meant for DEAD organizations symbolizing their glory of the past! Today’s organization needs to be like a soccer team on the ground. The competitive advantages (one after the other) have to be created on the go – create the best angles, dodge your opponent, position yourself most competitively on the field, pass the ball over to the most strategically placed player (employee, partner), aim at the goal and do whatever (legal and ethical) it takes to get in there!
Convert a defense in to an attack – an attack into a defense and then in to a counter-attack – really FAST! Surprise the opponent – Score the Goal - Rule the Field - Become the Champion!
Ephlux Management
Ephlux Management constitutes of a group of seasoned business and technology professionals with around 15+ years of US and international experience of managing diverse business portfolios and complex IT projects with Fortune 500 companies delivered through a strategic combination of right-sourcing and best-shore (on-shore and offshore) models.
The Ephlux Management model has been based on a visionary process which enriches the strategic management of the company by motivating key people to work jointly, as a creative team, for longer-term success.
At Ephlux, the management keeps finding a common understanding of the future business situation, and continually explores resources and options available to the company. It ends up with a vision, a synthesis of the common understanding of success - and the will to accomplish it.
Ephlux has achieved its success through a very transparent, yet highly energizing communication approach, which keeps our core teams focused on the core objectives while continually defining and strengthening our core values.
Inside Ephlux, our visionary management philosophy has proven to be an empowerment for directing the future course of the company, through which we have achieved highly effective methods of communication and transparent representation of the company’s goals. This management philosophy has helped attract substantial interest and support, both on internal as well as external levels.